Laboratory Management System

Billing / Pricing & Invoicing

• Integration of Automatic billing of completed projects for clients
• Integration your specific ERP requirements/system.
• Create and manage quotations for laboratory.
• Provide different pricing for individual clients.
• Allows management of your implemented processes.
• Physical tests can be set up at four different levels and priced accordingly. Pricing of tests helps you generate accurate invoices to decrease financial losses and discrepancies.
• Tracks the profitability of each client
• Allows you to track which customers are more profitable and how frequently they make use of your service.
• Discount allocation per job/client
• Tracking test results per client
• Delivery of detailed trends analyses per customer
• Delivery of detailed sample results per customer
• Multiple contacts per client
• Debtor Management

Sample Scheduling

• Entry of single or multiple samples.
• Automatically assigns sample numbers.
• Automatic calculations for due and hold dates, both for preparation and for analysts.
• Sample and test copying of common samples.
• Options to put timers on individual samples.

Laboratory work flow management

• Grouping of samples into work lists, preparation phases, and QA/QC batches.
• Reviewing, printing and exporting of sample statuses and allows clients to login and add comments.
• Warnings for samples nearing hold or due dates in the form of alarms, pop-up messages etc.
• Links between sample status and result.
• Additional laboratories can be added or deleted.
• These laboratories can be managed and viewed individually.
• Advanced reporting per laboratory measures profitability and effectiveness.
• Problem or excelling areas can be identified and managed for profitability and optimisation in real time.

Sample Tracking

• Record the whereabouts of samples and their movement within and between the laboratories.
• Sample backlog tracking.
• Automatic generation of work orders and sample numbers with user definable formats.
• Archiving samples from an active database.
• Automatic printing of samples for disposal.
• Entry by test, sample number, work list, or other information from Sample Master’s “Master Query”.
• BI Tool that allows more sample information.

Approval and Review Management

• Used for implementation of new lab methods.

Raw Data

• Traceability of raw data as first generated by instrument or analysts i.e. raw data transferred to the  Laboratory Information Management System.

Document Management

• Analyst training, competency records, SOP’s and material safety data sheets (MSDS).
• Automatic limit checking of results, when within limits. Automatically authorize reject or re-test, when not.
• Automatic control chart checking on entry of QA/QC results.
• Direct export of results to spreadsheet or other file formats.
• Separate entry, validation and approval of results for reporting.
• Generation of control charts by analyst, instruments, date, range etc.
• Automatic accuracy and precision calculations when all formulas for calibrations are added into the solution.
• Stock Control reports with QA/QC information as part of the analytical report.
• Inventory management of standards and reagents, certificates of analysis and automatic expiry notifications.
• Frequency based scheduling for automatic login, including workload analysis for upcoming samples.
• Direct importing from spreadsheet with “point & click” file selection.

Sample Storage Condition

• Storage location tracking e.g. water samples and chain of custody for each sample.

User Management

• Define user capabilities/access and enables restriction protocols by user roles:
• LIMS administrator
• Laboratory Manager
• Quality Manager
• Lab Supervisor
• Analyst
• Customer etc.
• An unlimited number of user definable custom reports.
• Functions for internal clients to call-up and retrieve only their sample information.
• Direct printing of reports to user’s printer and emails.

Analyst Certification

• Keeps records of trained and certified analysts able to run the analysis as well as certifying of other analysts (competency records)

Test Result Review

• Automatic production of test report/certificate as per clause 5.10 of ISO 17025.
• Availability of data supporting the reliability of the information on test report (vertical auditing).
• Audit trail reports.
• Management reports.
• End-user reports.
• Statistical quality control for instrument calibration data, ensuring optimal equipment status.
• Secure reporting and electronic signatures.
• Electronic worksheet for producing results
  g. standards and reagents preparation, instrument calibration, review and revalidation details, sample batches, environmental and preparation summary, calculation worksheets etc.
• Report review facility

Proficiency Testing Schemes and Inter-Laboratory scheme

• Management of results for such schemes/studies, Only if added into the system as an additional solution.

Back up support

• Comprehensive training for laboratory personnel with different roles required for the Laboratory Information Management System.
• LIMS Administrator training.
• End user training and documentation.
• After Sales Support/Technical Support.

Onsite Support (Travel and Accommodation not included).